Customer Service
1 Return
1.1 I want to return an item

If you want to return an item we request you return it to us within 14 days, undamaged and in original packing.  We ask that you contact us about your return.  You can do this:

Go to the Kobelco fanshop and create and account and register your return online.

 

Or use the contact form to let us know you will return an item and tell us why you are returning the item or email customerservices@hexspoor.nl

Alternatively you can always give us a call +31 411 657182.

2 Contact
2.1 I want to contact you

If you have any questions, we are happy to help. Please get in touch with us.

 

Use the contact form on this page or:

 

Email us: kobelco@hexspoor.nl Telephone us: +31 411 657182

The Customer Service for our shop is run by:

Hexspoor E-Fulfilment Ladonkseweg 9  5281 RN Boxtel The Netherlandswww.hexspoorfulfilment.nl

You may contact the Customer Service Desk from 9.00 - 17:00  (monday-friday

Contact us
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